In order to allow you to use our company's services and information with peace of mind, we hereby explain to you our company's privacy terms to protect your rights and interests. Please read the following carefully:

1. Scope of application of privacy provisions
The content of the privacy policy includes how the company handles the personally identifiable information collected when you use the website services. The privacy policy does not apply to related linked websites outside the company, nor to personnel who are not entrusted by the company or involved in management.

2. How to collect and use information
In order to provide you with the best interactive services on our company, you may be asked to provide relevant personal information, the scope of which is as follows:

• The company will retain the name, email address, contact information, usage time, etc. you provide when you use interactive functions such as service mailboxes and questionnaires.
• When you register as a member of our company, use our services, and participate in our activities, our company will collect and save your personal information, including: name, birthday, city, email address, mobile phone number, and mailing address. Send address, etc. The more and more accurate information you provide proactively, the easier it will be for us to provide more relevant services that are more relevant to you.
• The basic purpose of our company in collecting personal information is to provide you with better and more diverse services and activities. Personal data will mainly be used for the following purposes:

1. Contact and product delivery
2. Provide you with information about the Company's specific services or activities through e-newsletter channels. If you do not want to receive the e-newsletter, you can uncheck the e-newsletter subscription when registering as a member, or notify customer service staff to cancel the e-newsletter service for you.

• During normal browsing, the server will record relevant actions on its own, including the IP address of the connecting device you use, usage time, browser used, browsing and click data records, etc., as a reference for us to improve website services. This record is for internal use and will never be released to the public.
• In order to provide accurate services, we will conduct statistics and analysis on the collected questionnaire content, and present the statistical data or explanatory text of the analysis results. In addition to for internal research, we will publish the statistical data and explanatory text as necessary, but it will not involve specific Personal information.
• Unless we obtain your consent or other special provisions of the law, our company will never disclose your personal information to third parties or use it for other purposes other than the purpose of collection.

 

3. Data protection
Our company's hosts are equipped with firewalls, anti-virus systems and other related information security equipment and necessary security measures to protect the website and your personal information. Strict protection measures are adopted. Only authorized personnel can access your personal information. Data and relevant processing personnel have signed confidentiality contracts. Anyone who violates confidentiality obligations will be subject to relevant legal sanctions.
If it is necessary to entrust relevant units of the company to provide services due to business needs, the company will also strictly require them to comply with confidentiality obligations and take necessary inspection procedures to ensure that they will indeed comply.

4. External links to the website
Our company's webpage provides Internet links to other websites. You can also click to enter other websites through the links provided by our company. However, the company's privacy policy does not apply to the linked website. You must refer to the privacy policy of the linked website.

5. Use of Cookies
In order to provide you with the best service, our company will place and access our cookies on your computer. If you do not want to accept the writing of cookies, you can set the privacy level in the browser function you are using. If it is high, you can refuse the writing of cookies, but this may cause some functions of the website to not perform properly.

6. Application to delete personal information
In order to protect customer rights and enhance consumer experience, this service will not proactively delete your personal information unless encountering special circumstances.
If you no longer use our company's services and wish to delete all personal information, please contact customer service staff. We will assist you in deleting all identifiable personal information and only retain some de-identified information, such as transaction records and shopping credit records. etc., to maintain the basic operations of the company.
During the period of application for deletion, if personal data must be temporarily retained due to legal regulations or other force majeure factors, we will postpone the deletion of your personal data depending on the situation until the situation is resolved.
Once you delete your personal information, you will no longer be able to use various preferential benefits, including membership discounts, shopping credits, discount coupons, etc., and you will not be able to continue to use various services with your original account.

7. Notice-type message description terms
The company/service will send important information to you through notification messages. Even if you have not joined the company/service as a friend, you can still receive notification messages. The notification-type messages sent by the company/this service are limited to messages that are effective and important to you, and messages for advertising or other purposes will not be sent. Those who meet the following three conditions will receive notification messages.

(1) The phone number set in the LINE account matches the phone number sent by the company/service.
(2) The LINE account has agreed to receive notification messages in the LINE APP settings.
(3) The LINE account is not blocked from sending messages to the official LINE account.
To change the settings of notification messages, proceed as follows:
(1) Click "Home" > "Settings"
(2) Click "Privacy Settings"
(3) Click "Provide usage information"
(4) Click "LINE notification message"
(5) Turn on "Receive LINE notification messages"
After turning off "Receive Notification Messages", you will not receive notification messages from any official corporate account or certified official account.

8. Amendments to the Privacy Policy
The company's privacy terms will be revised at any time in response to needs, and the revised terms will be posted on the website.

 

TERMS & CONDITIONS

When you become a member of CHELO, it means that you have read in detail, clearly understood and agreed to accept all the contents of these Terms of Service.
In addition, when you use specific services on the CHELO official website, you may be required to comply with the terms of service or related regulations separately announced on the CHELO official website based on the nature of the specific service. If you are under twenty years old, you must have your parent (or guardian) read, understand and agree to all the contents of these Terms of Service before you can use this service. When you use or continue to use this service, it is presumed that your parent (or guardian) has read, understood and agreed to accept all the contents of these Terms of Service and subsequent modifications.

 

This website does not bear any responsibility when the following situations occur:

1. The risk of CHELO official website services will be borne by you personally. Members agree that the use of CHELO official website services is based on the member's personal wishes and agree to bear any risks, including downloading information or pictures from CHELO official website, or from CHELO official website Any loss of resources or other consequences resulting from the data obtained through the service.
2. The object information, personal information, uploaded pictures and other behaviors that members fill in on the CHELO official website are purely the member's personal behavior. The CHELO official website is not responsible for the authenticity or completeness of its content.
3. The official website of CHELO has nothing to do with any data damage, loss, theft or tampering caused by force majeure that affects the normal operation of the network due to computer virus intrusion or outbreak, temporary shutdown due to government control, etc.
4. CHELO official website does not assume any express or implied warranty responsibility for various services. CHELO official website does not guarantee the stability, security, error-free and uninterrupted services; members expressly bear all risks of using CHELO official website services and any damage that may occur.
5. Maintain and update your personal membership information to ensure it is correct, current and complete. If you provide any wrong, untrue or incomplete information, CHELO has the right to suspend or terminate your account and refuse you to use all or part of this service.
6. Members who publish or release false or illegal information, infringe upon the rights of others, deceive or extort through the CHELO official website are purely the member's personal behavior, and the CHELO official website is not responsible for any disputes arising therefrom, and hereby declares.